Shipping policy

Shipping & Cancellation Policy

Thank you for choosing Thread For Your Head for your Women’s Apparel needs. Below, you'll find our detailed Shipping and Cancellation Policy to ensure a seamless shopping experience.

Shipping Policy:

Shipping Zones: Thread For Your Head currently ships within India only.

Delivery Time: Once your order is confirmed and payment is received, we strive to dispatch your items within 1-2 business days. Delivery times may vary depending on your location. Typically, orders within metro cities are delivered within 3-5 business days, and orders outside metro cities may take 5-7 business days.

Tracking Orders: Once your order is dispatched, you will receive a tracking link via email to monitor the status of your delivery.

Delivery Partners: We have partnered with trusted courier services to ensure timely and safe delivery of your orders.

Shipping Charges: Free Shipping on all prepaid orders. A nominal charge of ₹80 will be added to all the orders.

Undeliverable Addresses: Please ensure that the shipping address provided is accurate and complete. In case of undeliverable addresses, additional shipping charges may apply for re-delivery attempts.

Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer care team at threadforyourhead@gmail.com for assistance.

Cancellation Policy:

Cancellation Window: You can cancel your order within 24 hours of placing it. To cancel your order, please email us at threadforyourhead@gmail.com with your order details.

Refund Process: If your order is eligible for cancellation and has been prepaid, we will initiate the refund process within 3-5 business days. Refunds will be issued to the original payment method used during the purchase.

Cancellation Charges: No cancellation charges will be applied if the cancellation request is made within the stipulated time frame. However, once the order is dispatched, it cannot be cancelled.

Partial Cancellations: We do not entertain partial cancellations. If you wish to cancel only specific items from your order, you will need to cancel the entire order and place a new one.

Refund Timeline: Please note that the time taken for the refunded amount to reflect in your account may vary depending on your bank or payment gateway.

Contact Information:

If you have any questions or concerns regarding our Shipping & Cancellation Policy, feel free to reach out to us at:

Email: threadforyourhead@gmail.com

We are committed to providing you with the best shopping experience possible and are here to assist you every step of the way.

Thank you for choosing Thread For Your Head!